Channel Master Masterpiece 100 (5020) - Manual (Page 24)

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workmanship during the Limited Warranty period. 1.2 This Warranty
applies to all original purchases by Customers of CHANNEL MASTER
(“Equipment”).The warranties set forth herein are not transferable.
1.3
The Effective period of this Warranty will start on the date of purchase
of the Equipment or the date of installation by a CHANNEL MASTER
approved technician and will end, for the Equipment, ninety (90) days
later (for all component parts and system upgrades), unless otherwise
expressed or provided herein (in each case the “Warranty Period”).
RETURN OF EQUIPMENT UNDER WARRANTY:
2.1 If an item of Equipment malfunctions or fails in normal use
within the applicable Warranty Period: (a) the Customer shall
notify CHANNEL MASTER within thirty (30) days of the problem. (b)
CHANNEL MASTER will, at its option, either resolve the problem over
the telephone or provide the customer with a Return Authorization
(“RMA”) Number and the address to which the customer may ship
the defective item;
(c) If the problem can not be resolved over
the telephone, the Customer shall attach a label showing the RMA
number to each returned item, and include a description of the
problem. The Customer shall, at his or her own cost, properly pack
the item to be returned, mark the RMA# on the outside of the box,
prepay the insurance and shipping charges, and ship the item to
the specified CHANNEL MASTER location.
(d) Unauthorized return
of any equipment, whether in or out of warranty, will be subject to
a handling charge, in addition to all repair and all transportation
charges.
(e) CHANNEL MASTER will, at its sole option, repair or
replace the returned item. If replaced, the replacement item may be
new or refurbished; if refurbished it will be equivalent in operation to