Warranty, Return to factory policy – Monroe Electronics 948A User Manual

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WARRANTY

Monroe Electronics, Inc. warrants to the owners, each instrument and sub-assembly
manufactured by them to be free from defects in material and workmanship for a period of one
year after shipment from factory. This warranty is applicable to the original purchaser only.

Liability under this warranty is limited to service, adjustment or replacement of defective parts
(other than fuses or batteries) on any instrument or sub-assembly returned to the factory for this
purpose, transportation charges prepaid.

This warranty does not apply to instruments or sub-assemblies subjected to abuse, abnormal
operating conditions, or unauthorized repair or modification.

Since Monroe Electronics, Inc. has no control over conditions of use, no warranty is made, or
implied as to the suitability of our product for the customer's intended use.

THE WARRANTY SET FORTH IN THIS ARTICLE IS EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES AND REPRESENTATIONS, EXPRESS, IMPLIED OR STATUTORY
INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS. Except for obligations expressly undertaken by Monroe Electronics, in this
warranty, Owner hereby waives and releases all rights, claims and remedies with respect to any
and all warranties, express, implied or statutory (including without limitation, the implied
warranties of merchantability and fitness), and including but without being limited to any
obligation of Monroe Electronics with respect to incidental or consequential damages, or
damages for loss of use. No agreement or understanding varying or extending the warranty will
be binding upon Monroe Electronics unless in writing signed by a duly authorized representative
of Monroe Electronics.

In the event of a breach of the foregoing warranty, the liability of Monroe Electronics shall be
limited to repairing or replacing the non-conforming goods and/or defective work, and in
accordance with the foregoing, Monroe Electronics shall not be liable for any other damages,
either direct or consequential.


RETURN TO FACTORY POLICY:

Materials returned to Monroe must have a Return Material Authorization number. To obtain a
RMA number, contact our A/V Switching & Control Customer Service at 585-765-2254 or fax
585-765-9330. Customers have 30 days to determine that the product ordered fills their need
and performs as described in Monroe’s literature. Units returned for approved repair or credit,
must be in the original packaging including all parts and paperwork plus be in very good
physical condition. If not, the customer is billed the cost to refurbish the unit and for missing
accessories and merchandise. No products may be returned for exchange or credit after 12
months of the shipment date. Monroe reserves the right to repair or replace units under
warranty.

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