Argox OS-2130D User Manual

Page 15

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OS-2130D & OS-2130DE User’s Manual

Troubleshooting by LED and Buzzer Indicators
Diagnosis


Normally, when the printer is in not working properly, the "Power"
LED blinks continuously, and printing and communication
between the host and printer stops. Refer to LED indications
listed below to understand possible solutions to resolve the
problems printer may run into.

LED Indicators: Power and Ready LEDs blink at the same tempo

Power LED

Ready LED

ON

ON

OFF

OFF

Possible Problems

Solutions

Remarks

Media sensor cannot
index label gaps

Check the label path

Check the label sensor

If a continuous label roll
is in use, set
continuous media
printing in driver
settings or commands.

Media out

Install a new label roll

Paper jam

Recover the jam






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OS-2130D & OS-2130DE User’s Manual

LED Indicators: Only the Power LED blinks

Power LED

Ready LED

ON

ON

OFF

ON

Possible Problems

Solutions

Remarks

Serial IO error

Check serial baud rate at
both of your system and
the printer.

For serial interface only

Cutter has failed, or
there is paper jam
inside the cutter.

Check the cutter or
recover paper jam.

Only applicable when
cutter mode to cutter
mode.

Other possible
hardware errors.

Contact the reseller for
further service.

LED Indicators: Only the Ready LED blinks

Power LED

Ready LED

ON

ON

ON

OFF

Possible Problems

Solutions

Print head needs to
cool down

Printing will stop until the print head cools to
normal printing temperature.
Once it completes, the printer will
automatically resume the printing tasks sent
previously.

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