COWON iAUDIO 10 - Manual (Page 20)

20 iAUDIO 10
+ I am still confused even after reading the
manual.
COWON website (www.COWON.com) provides
support for users of COWON products with FAQ
(Frequently Asked Questions) Users are strongly
encouraged to check out the website for further
information regarding product usages and firmware
upgrades. For individual inquiries, please contact us
on-line as we will try to help you as best as we can.
+ I would like to set the device as factory
default.
To reset all settings to factory default, go to
SETTINGS System Load Defaults.
+ The player does not turn on.
Check if the battery is recharged or the device is
connected to a power source.
If the battery is fully discharged, use a genuine
+ Troubleshooting
adapter to recharge the battery before turning
on the device. If the device does not respond,
simultaneously press and hold both - and + volume
buttons for approximately 4 seconds to force the
device to reset.
+ The Touchpad or the buttons don’t work.
The device will not respond while the Touchpad
Hold option is turned on. Press the Power/Hold
button briefly to inactivate Hold mode.
+ I can’t hear any sound.
Check if the volume is set to “0”. Check if there is
any file available in the player. If there is no file
in the player, you will not hear any sound. Please
note that corrupted files will result in a noise or
discontinued playback. Make sure the earphones
are connected properly. Impurities in the earphone
jack can cause a noise.