Flowserve ValveSight Diagnostics - Manual (Page 59)

ValveSight Diagnostics for HART User Manual FCD VSENSF0001-02-AQ 03/15
59 flowserve.com
14 Frequently Asked Questions
This section is designed to answer common questions you may have. If you still have questions please visit the ValveSight
website at http://www.valvesight.com. We will continually add and update information on the website.
Q: What is the maximum number of field devices ValveSight will support?
A: ValveSight will support an unlimited number of compatible Logix positioners.
Q: What computer operating systems does ValveSight work with (e.g. PC or Mac?)
A: FDT/DTM standards are Windows based and require a compatible operating system from Microsoft on the
computer running the frame.
Q: Will ValveSight work across multiple facilities?
A: The ValveSight diagnostic solution is not limited by physical or geographic boundaries, only by the plant’s own
network security architecture. Provided that the plant allows distributed access to its control network, ValveSight
can be used for any remote location.
Q: What kind of training do plant managers need to undergo to use ValveSight?
A: ValveSight is easy to use and has been specifically designed to require minimal training. It has an intuitive
graphical user interface and extensive help file information. Flowserve will provide additional support and training
as needed.
Q: Will the data be lost if power is lost to the plant/facility?
A: Interruption of external power will not result in any loss of information.
Q: What kind of backup is needed for ValveSight?
A: All configuration, alarm, and diagnostic information displayed on ValveSight is stored locally in non-volatile
memory within the device, and require no external backup. Signatures of device performance can be saved in
local files that can be read at any time using the DTM. Configuration files can be saved in a similar way. In the
event of catastrophic failure of a single device, loss of any information is limited only to the affected unit.
Configuration information can be loaded onto a new device.
Q: What monitoring devices can connect to ValveSight (e.g. Can I get updates on my wireless phone, Blackberry,
home computer, etc.)?
A: At this time ValveSight is not supported by any of these monitoring devices.
Q: Can ValveSight work on existing devices?
A: For existing devices ValveSight compatible firmware must be installed on each desired device. This requires a field
service technician and takes only a few minutes per device. Please contact your sales representative for details.
Q: How long does ValveSight installation take?
A: ValveSight is installed in a point-to point frame environment by a simple routine that is similar to installing
application software onto a personal computer. Typically install time is less than 10 minutes. This may vary for
integrated frame applications.