Using mute, Switching between multiple calls – Cisco IP Phone 7942G User Manual

Page 31

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Basic Call Handling

Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)

The duration between Hold Reversion alerts is determined by your system administrator.

Using Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute
with the handset, speakerphone, or a headset.

Switching Between Multiple Calls

You can switch between multiple calls on one or more lines. If the call that you want to switch to is
not automatically highlighted, use the Navigation button to scroll to it.

If you want to...

Then...

Toggle Microphone on

Press

.

Toggle Microphone off

Press

.

If you want to...

Then...

Switch between
connected calls on one
line

1.

Make sure the call that you want to switch to is highlighted.

2.

Press Resume.

Any active call is placed on hold and the selected call is resumed.

Switch between
connected calls on
different lines

Press

for the line that you are switching to.

If a single call is holding on the line, the call automatically resumes. If
multiple calls are holding, highlight the appropriate call and press Resume.

Switch from a
connected call to
answer a ringing call

Press Answer, or if the call is ringing on a different line press

(flashing).

Any active call is placed on hold and the selected call is resumed.

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