Picking up a redirected call on your phone – Cisco IP Phone 7942G User Manual
Page 43
Advanced Call Handling
Cisco Unified IP Phone 7962G and 7942G Phone Guide for Cisco Unified Communications Manager 6.1(3) (SCCP and SIP)
Picking Up a Redirected Call on Your Phone
Call PickUp allows you to answer a call that is ringing on a coworker’s phone by redirecting the call
to your phone. You might use Call PickUp if you share call-handling with coworkers.
If you want to...
Then...
Answer a call that is ringing on
another extension within your call
pickup group
1.
Do one of the following:
•
If the PickUp button or softkey is available, press
it.
•
If the PickUp button or softkey is not available,
go off-hook to display the PickUp softkey, then
press it.
If your phone supports auto-pickup, you are now
connected to the call.
2.
If the call rings, press Answer to connect to the call.
Answer a call that is ringing on
another extension outside of your
group
1.
Do one of the following:
•
If the GPickUp softkey or Group PickUp button
is available, press it.
•
If the GPickUp softkey or Group PickUp button
is not available, go off-hook to display GPickUp,
then press it.
2.
Enter the group pickup number.
If your phone supports auto-pickup, you are now
connected to the call.
3.
If the call rings, press Answer to connect to the call.
Answer a call that is ringing on
another extension in your group or
in an associated group
1.
Do one of the following:
•
If the OPickUp softkey or Other PickUp button is
available, press it.
•
If the OPickUp softkey or Other PickUp button is
not available, go off-hook to display OPickUp,
then press it.
If your phone supports auto-pickup, you are now
connected to the call.
2.
If the call rings, press Answer to connect to the call.