Monster FlatScreen SuperThin In-Wall PowerCenter 200 - Manual (Page 28)

ENGLISH
FORMAL WARRANTY CLAIM
How to Make a Claim In the event damage has
occurred to Products or Connected Equipment, You
must follow these instructions: (1) Call Monster
within two (2) months after You discover a Product
Defect (or should have discovered it, if such Product
Defect was obvious); (2) Give a detailed explanation
of how the damage occurred; (3) Obtain a Return
Authorization Number; (4) Upon receipt of a claim
form (which may be sent to You after You filed Your
Formal Warranty Claim), fill out the claim form
entirely; (5) Return the Products, shipping prepaid
by You (to be refunded if You are entitled to a
remedy under the Scope of this Limited Warranty),
to Monster for verification of damage, along with a
copy of Your original sales receipts and proof of
purchase (UPC label or packing slip) for such
Products, the completed claim form, and printed
Return Authorization Number on the outside of the
return package (the claim form will include
instructions for return).
Telephone Numbers If You bought the
Product in the United States, Latin America
(Mexico 011-882-800-8989), or Asia Pacific
(China 400-820-8973), contact Monster, LLC
(455 Valley Drive, Brisbane, CA 94005) at
1 877 800-8989. If You bought the Product
anywhere else, contact Monster Technology
International Ltd., Ballymaley Business Park,
Ennis, Co. Clare, Ireland. You can write or use one
of the following telephone numbers: Canada
866-348-4171, Ireland 353 65 68 69 354, Austria
0800296482, Belgium 0800-79201,Czech Republic
800-142471, Denmark 8088-2128, Finland
800-112768, France 0800-918201, Germany
0800-1819388, Greece 00800-353-12008, Italy
800-871-479, Netherlands 0800-0228919, Norway
800-10906, Russia 810-800-20051353, Spain
900-982-909, Sweden 020-792650, Switzerland
0800834659, United Kingdom 0800-0569520.
Further Proceedings Monster will determine
whether a Product Defect existed and the damage
to the Connected Equipment was caused by the
Product. You must allow Monster access to the
premises and site where the damage occurred
and all equipment and property related thereto for
Monster inspection by its employees or authorized
representatives. Monster may, at its discretion, direct
You to obtain a repair estimate at a service center
or, to send the Connected Equipment to Monster
for repair. If a repair estimate is required, You will be
instructed on how to properly submit the estimate
and the resulting invoice to Monster for payment.
Any fees for repairs may be negotiated by Monster.
Timing If You bring a Formal Warranty Claim and
fully comply with all terms and conditions of this
Limited Warranty, Monster will use its best efforts
to provide You with a remedy within thirty (30)
days after receipt of Your Formal Warranty Claim (if
You reside in the United States - forty-five (45) days
if You reside elsewhere), unless obstacles outside
Monster’s control delay the process.
©2003–2011 Monster, LLC
LIMITED WARRANTY FOR CONSUMERS (cont’d)