Frequently asked questions, Troubleshooting – Mr. Coffee PSTX91WE User Manual

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How do I start a brew cycle on my Mr. Coffee® Smart Coffeemaker?

You can start brewing by pressing the Brew button on the Smart Coffeemaker, Power button

in the App or setting a delayed brew start in the App scheduler section.
How do I turn off my Mr. Coffee® Smart Coffeemaker with the WeMo™ App?

Press Brew button on the unit until the Brew Light shuts off.
Can I schedule my Mr. Coffee® Smart Coffeemaker to start brewing at any time?

Yes your coffee maker can be pre-scheduled for a brew time for each day of the week.

In the App, open the Drawer section, chose a brew time for each day of the week. Activate

each day’s brew schedule by making sure the day is circled in green.
Does the WeMo™ Mr. Coffee® Smart Coffeemaker require an Internet connection to work?

WeMo™ devices work with your router to create their own wireless networks. You need a

router to setup WeMo™ and for day-to-day usage. So long as your router is on and the device

is connected to the network your WeMo™ Smart Coffeemaker will have full functionality.

Internet connection is only needed if you want to use a smartphone or tablet to access the

device from outside the local network.
Where can I find the MAC address for my WeMo™ Mr. Coffee® Smart Coffeemaker?

The MAC or Device MAC address is printed on a label on the back of the Smart Coffeemaker.
Is WeMo™ Mr. Coffee® Smart Coffeemaker compatible with my tablet?

The WeMo™ App is designed for smart phones (iPhone and Android). It will work on iOS

and Android tablets, but the experience will be a replication of the phone experience.

iPad users: be sure to select “Search for iPhone Apps” to find it in the App store.

FREQUENTLY ASKED QUESTIONS

ISSUE

POSSIBLE CAUSE

SOLUTION

The “BREW NOW”/ON

light does not light up.

The appliance is

unplugged.

Plug unit in.

There’s a power outage.

Wait for power to be restored.

The coffee is not brewing. The appliance is

unplugged.

Plug unit in.

There’s a power outage.

Wait for power to be restored.

Not enough water in water

reservoir.

Fill water reservoir above

minimum level marking.

The filter basket is not

properly inserted.

Insert filter basket correctly.

Decanter is out of place.

Decanter needs to be emptied and

put in place properly.

Schedule was not set

and activated. Unit not

prepped.

Make sure scheduled timer for

each day is set and activated,

applicable day should have a

green circle around it.

The Smart Coffeemaker

only brews water.

There are no coffee

grounds in the filter

basket.

Add the desired amount of coffee

to the filter.

The Smart Coffeemaker

brews slowly.

The coffeemaker needs

cleaning.

Clean coffeemaker as described

in “Cleaning and Maintaining”

section.

The filter basket

overflows

The filter basket is not

properly inserted.

Plug unit in.

The decanter is not placed

all the way on the platform.

Wait for power to be restored.

Too many coffee grounds

were placed in the filter.

Remove filter; discard grounds. If

paper filter, replace. If permanent

filter, rinse. Begin brewing process

again.

The decanter was

removed from the platform

for more than 30 seconds.

Turn off and unplug the unit. Allow

to cool. Wipe up the spill.

TROUBLESHOOTING

BVMC-PSTX91WE_14EM2.indd 20-21

26/08/14 9:16 AM

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