5 problems for 3g network connection – Draytek 2910 User Manual

Page 233

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Vigor2910 Series User’s Guide

227

5

5

.

.

5

5

P

P

r

r

o

o

b

b

l

l

e

e

m

m

s

s

f

f

o

o

r

r

3

3

G

G

N

N

e

e

t

t

w

w

o

o

r

r

k

k

C

C

o

o

n

n

n

n

e

e

c

c

t

t

i

i

o

o

n

n

When you have trouble in using 3G network transmission, please check the following:

C

C

h

h

e

e

c

c

k

k

i

i

f

f

U

U

S

S

B

B

L

L

E

E

D

D

l

l

i

i

g

g

h

h

t

t

s

s

o

o

n

n

o

o

r

r

o

o

f

f

f

f

You have to wait about 15 seconds after inserting 3G USB Modem into your Vigor2910.
Later, the USB LED will light on which means the installation of USB Modem is successful.
If the USB LED does not light on, please remove and reinsert the modem again. If it still
fails, restart Vigor2910.

U

U

S

S

B

B

L

L

E

E

D

D

l

l

i

i

g

g

h

h

t

t

s

s

o

o

n

n

b

b

u

u

t

t

t

t

h

h

e

e

n

n

e

e

t

t

w

w

o

o

r

r

k

k

c

c

o

o

n

n

n

n

e

e

c

c

t

t

i

i

o

o

n

n

d

d

o

o

e

e

s

s

n

n

o

o

t

t

w

w

o

o

r

r

k

k

Check the PIN Code of SIM card is disabled or not. Please use the utility of 3G USB Modem
to disable PIN code and try again. If it still fails, it might be the compliance problem of
system. Please open DrayTek Syslog Tool to capture the connection information (WAN Log)
and send the page (similar to the following graphic) to the service center of DrayTek.

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