Troubleshooting – SoundFreaq SFQ-04 User Manual

Page 14

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.13.

• The system enters the saving energy mode. The unit does not connect with

any audio source for more than 30 minutes. Turn on the system again and
play back an audio source.

• The built-in battery is exhaused. First, the LED indicator on the front panel of

the unit starts blinking, then the unit is powered off. Charge the battery or
connect the AC adapter and turn on the unit again.

The system is powered off
automatically.

• The unit may be powered off and powered on when playing back a track

over Bluetooth connection. You need to make the connection again.

No sound output is via Bluetooth
or Bluetooth connection cannot
be restored automatically.

Troubleshooting

In These Cases

Check the Following Points

Check this list for a possible troubleshooting solution before calling for service.

• The built-in lithium battery is no power. Charge the battery.

Power does not come on.

No sound output.

• Check if the volume level is set to the minimum.
• Check if the volume level of your Bluetooth device connected to the

system is set to the minimum.

• Check if the volume level is muted. Press MUTE button on the Remote App

again to restore the sound output.

• Check to make sure your Bluetooth device is not muted.
• Check if your stereo audio cable is connected to the AUX IN jack of the

unit. Unplug the cable.

• Maybe your USB cable is not supported by the system, please try to use

another USB cable.

• During battery mode, if the volume setting is higher than the threshold

value, the USB jack power will be off.

If you find USB charging
cannot perform after
connecting your device to the
USB jack on the unit.

Bluetooth connection cannot
be established.

• When making a Bluetooth connection between the unit and your device

for the first time, if the connection is fail, you need to power off your
device and power on again to clear the device name, and make the
connection again.

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