Super Systems Hydrogen Nitrider Analyzer - Manual (Page 9)

Basic Nitriding Sampling System – Hydrogen Analyzer
Super Systems Inc. Page 9 of 12
Warranty
Limited Warranty for Super Systems Products:
The Limited Warranty applies to new Super Systems Inc. (SSI) products purchased direct from SSI or
from an authorized SSI dealer by the original purchaser for normal use. SSI warrants that a covered
product is free from defects in materials and workmanship, with the exceptions stated below.
The limited warranty does not cover damage resulting from commercial use, misuse, accident,
modification or alteration to hardware or software, tampering, unsuitable physical or operating
environment beyond product specifications, improper maintenance, or failure caused by a product for
which SSI is not responsible. There is no warranty of uninterrupted or error-free operation. There is no
warranty for loss of data—you must regularly back up the data stored on your product to a separate
storage product. There is no warranty for product with removed or altered identification labels. SSI DOES
NOT PROVIDE ANY OTHER WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THIS LIMITATION
MAY NOT APPLY TO YOU. SSI is not responsible for returning to you product which is not covered by this
limited warranty.
If you are having trouble with a product, before seeking limited warranty service, first follow the
troubleshooting procedures that SSI or your authorized SSI dealer provides.
SSI will replace the PRODUCT with a functionally equivalent replacement product, transportation prepaid
after PRODUCT has been returned to SSI for testing and evaluation. SSI may replace your product with a
product that was previously used, repaired and tested to meet SSI specifications. You receive title to the
replaced product at delivery to carrier at SSI shipping point. You are responsible for importation of the
replaced product, if applicable. SSI will not return the original product to you; therefore, you are
responsible for moving data to another media before returning to SSI, if applicable. Data Recovery is not
covered under this warranty and is not part of the warranty returns process. SSI warrants that the
replaced products are covered for the remainder of the original product warranty or 90 days, whichever is
greater.