Troubleshooting & error messages – Swami 1500 GPS User Manual

Page 11

Advertising
background image

©2010 IZZO Golf, Inc.

Q: I tried to turn on SWAMI while connected to the

computer, and the unit froze. What should I do?
A:
As instructed in the Quick Start Guide and User Manual,

you should not attempt to turn on your SWAMI while

connected to the computer. If you do so, the unit will freeze

and not function properly. To reset the SWAMI, disconnect

it from the computer and at the same time hold down both

Arrow buttons and the FCB button until the unit shuts

down. You can now reconnect your SWAMI to the computer

(do not turn it on) for charging and/or downloading courses

through SWAMI MapManager, as normal.

Q: While playing, my SWAMI is acting strange and

doesn’t seem to be performing correctly?
A:
Simply reset your SWAMI and reboot. To reset the

SWAMI, at the same time hold down both Arrow buttons

and the FCB button until your unit shuts down. Restart the

SWAMI and allow it time to power up. It should lock on to

the course you’re playing (assuming the course has been

loaded onto your SWAMI) and display distance to the first

green. Depending on what hole you’re on, you may need

to advance to the correct hole via the Up or Down Arrow

button. (i.e. Shotgun start on a different hole than #1).

Q: In some instances while playing on the same course,

the yardage seems to vary from day-to-day. What causes

this and is my SWAMI defective?
A:
All GPS systems can be affected by various conditions

that can cause interference in receiving signals from the

GPS satellites above. Overcast skies, rain, high humidity,

large objects (i.e. skyscrapers), dense tree cover, etc. can

affect performance on any given day, by minimizing the

number of satellites SWAMI is able to receive signals from.

Q: On one or more holes the distance to the green is

consistently off by 10+ yards? What should I do?
A:
First of all, if a golf course has gone through recent

reconstruction – mainly moving a particular green – your

SWAMI map may be outdated. You can verify accuracy by

standing on the front of the green, pressing the FCB button

(select Front) and seeing if your distance reads zero or

close to it (note plus or minus 3 yard tolerance is normal).

If the SWAMI reads 10+ yards than there may be an issue

with the course map. This is a fairly easy fix – simply call

SWAMI Support at 800-777-7899 or email [email protected]

to report the problem.

Q: My SWAMI is displaying an error message? What does

it mean?
A:
Please note the following definitions of various error

messages:

E1- Current selected hole green is

greater than 999 yards away

E2- No course within SWAMI range

(Most likely course not on unit)

E3- No courses loaded on SWAMI

E4- Low battery on startup

(< 30 minutes of battery life expected)

E5- Hardware Issue Call SWAMI Support

at 1-800-777-7899

E6- Hardware Issue Call SWAMI Support

at 1-800-777-7899

E7- Hardware Issue Call SWAMI Support

at 1-800-777-7899

Other Troubleshooting:

1. “Device Not Found”

2. Don’t see My Course List

LEGAL DISCLAIMER

By using SWAMI 1500, you agree to not hold IZZO Golf, Inc.

legally responsible for damages or injury to you or any person

or property caused by the improper operation and/or poor

judgment while using the device.

11

TROUBLEShOOTING & ERROR MESSAGES

Advertising