3 two-year warranty – Watson-Marlow 323Dz User Manual

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Watson-Marlow 323Dz User Manual

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3 Two-year warranty

Watson-Marlow Limited ("Watson-Marlow") warrants, subject to the conditions and
exceptions below, through either Watson-Marlow, its subsidiaries, or its authorised
distributors, to repair or replace free of charge, any part of the product which fails
within two years of the day of manufacture of the product. Such failure must have oc-
curred because of defect in material or workmanship and not as a result of operation
of the product other than in normal operation as defined in this pump manual.

Watson-Marlow shall not be liable for any loss, damage, or expense directly or indi-
rectly related to or arising out of the use of its products, including damage or injury
caused to other products, machinery, buildings, or property, and Watson-Marlow shall
not be liable for consequential damages, including, without limitation, lost profits,
loss of time, inconvenience, loss of product being pumped, and loss of production.
This warranty does not obligate Watson-Marlow to bear any costs of removal, instal-
lation, transportation, or other charges which may arise in connection with a war-
ranty claim.

Conditions of and specific exceptions to the above warranty are:

Conditions

Products must be returned by pre-arrangement, carriage-paid, to Watson-Mar-
low, or a Watson-Marlow approved service centre.
All repairs or modifications must have been made by Watson-Marlow Limited, or
a Watson-Marlow approved service centre or with the express permission of
Watson-Marlow.
Warranties purporting to be on behalf of Watson-Marlow made by any person,
including representatives of Watson-Marlow, its subsidiaries, or its distributors,
which do not accord with the terms of this warranty shall not be binding upon
Watson-Marlow unless expressly approved in writing by a Director or Manager of
Watson-Marlow.

Exceptions

The warranty shall not apply to repairs or service necessitated by normal wear
and tear or for lack of reasonable and proper maintenance.
All tubing and pumping elements as consumable items are excluded.
Products which, in the judgment of Watson-Marlow, have been abused, misused,
or subjected to malicious or accidental damage or neglect are excluded.
Electrical surge as a cause of failure is excluded.
Chemical attack is excluded
All pumphead rollers are excluded.
Pumpheads from the 313/314 retain their one-year standard pumphead war-
ranty. The drive they are attached to is subject to the two-year warranty as set
out here.
Ancillaries such as leak detectors are excluded.

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