Grass Valley iRouter v.6.01 - Manual (Page 43)

iControl Router
User Guide
39
Troubleshooting
The easiest way to check the connection between the router and the server is to issue a <Ctrl-
[>@ command that will switch the router refresh mode. In this case the router will periodically
send its status to the service. To disable this mode type a <Ctrl-[>A on a HyperTerminal.
Philips
The software was tested with the Jupiter VM-3000 controller. Although the controller supports
several different protocols, the RCS software implements only the ASCII protocol. The
controller has 8 configurable serial ports. It is necessary to configure one of the ports to work
with the ASCII protocol. That procedure is described in the Jupiter manual. The only trick is
configuration of the input and output sets. Inputs and outputs should be numbered starting
from 0 and there should be no gaps in numbering.
When specifying the Frame ID value in the RCS Configurator please note that in the case of
Jupiter the levels are numbered from 1 to 8. Although the ports on the controller are RS-422
ports, it is possible to create a cheater cable to connect to a RS-232 port on the Application
server. The wiring pinout can be found in the Jupiter manual in the section Connecting to a PC.
Please note that the serial port uses software (XON/XOFF) flow control.
Notes
• It is possible to use the probe port on the controller for diagnostics. But it is
necessary to keep in mind that sending the hang-up command from the
HyperTerminal will short the pins on the port and will cause reboot of the
controller.
• It is possible to telnet to the controller. This will provide exactly the same info
as you can see on the probe port. It is necessary to send the bye command
before disconnecting. There can be only one telnet session at a time.
• For testing purposes it is possible to use the controller without any routers. In
this case it is necessary to type the command _confirmAll=1 at the
command prompt at the terminal or telnet.
• Use an RS-422 null modem cable between the Kaleido-X and the Philips
router
• On the Philips configuration side, there is a user define output set file which
needs to be create. In this output set file, customer needs to provide the
names for all outputs which are connected to the Kaleido-X. As for example:
the file display.out is created with the list of Prog1, Prog2,…,Prog n. Then the
file of switcher output will be use to know which physical output bus are
matching the Prog1, Prog2…, Prog n.
• In iControl Router Configurator (Router Manager), in logical router mapping
for output section, instead of using the physical output bus number, we
should have the output bus numbers ranging from 1 to n (where n is the
number of connections between Philips router outputs to Kaleido-X inputs)