Elation support – Elation Professional Architectural Show System AR-32RM User Manual

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1.1 Thank You for Purchasing the AR-32RM

Thank you for your purchasing the Elation Professional AR-32RM Architectural Show System. Please read the
instructions in this manual carefully and thoroughly before attempting to operate this unit. These instructions
contain important information regarding safety during use and maintenance. Please fill out and return the
enclosed warranty card to validate your purchase.

1.2 Customer Service

Elation provides a toll free customer support line, to provide set up help and to answer question should you
encounter problems during you set up or initial operation. You may also visit us the web at

for any comments or suggestions.

www.elationlighting.com

All returned service items whether warranty or not, must be freight pre-paid and accompany a Return
Authorization(RA) number. The RA number must be clearly written on the outside of the return package. Items
returned without a RA number clearly marked on the outside of the package will be refused and returned at
customer's expense. You may obtain a RA number by contacting customer service.

A brief description of the problem as well as RA number must be written down on a piece of paper and
include in the shipping container. If the unit is under warranty, you must also provide a copy of your proof of
purchase invoice.

Customer Service house are Monday through Friday 8:00a.m.-5:00 p.m. Pacific Standard Time.

Toll Free: (866) 245-6726

Phone: (323) 582-3322
Fax: (323) 832-9142

Information: [email protected]

Sales: [email protected]
Support: [email protected]
Forum: http://forums.elationlighting.com

1.Elation Support

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