10 guarantee card – Silvercrest M574 User Manual
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10
GUArAnTEE CArD
You have purchased a quality product from one of the most experienced manufacturers of electronic
equipment. In addition to your statutory rights, we offer a 36 month manufacturers guarantee with this
product under the following conditions:
1. We undertake to repair free of charge any damages and faults in your product which can be
traced back to a manufacturing defect, provided we are notified immediately upon detection and
within the guarantee period.
2. The guarantee does not cover batteries, nor easily breakable parts such as glass or plastic. A
guarantee obligation does not apply in case of minor deviations from product specifications which
are insignificant for the value or functional soundness of the product, by damages due to chemical,
electro-chemical or aqueous effects as well as damages generally resulting from external abnormal
conditions.
3. The guarantee claim is executed whereby defective parts are repaired free of charge or replaced
with parts free of defects according to our discretion. Returned products are to be returned to the
place of purchase or to be sent to our service point. Replaced parts shall be our property.
4. In case of any claim, the proof of purchase specifying the date of purchase or delivery must be
submitted or accompany the defective product.
5. In case of unauthorized repairs, modifications or changes to the product, this guarantee shall
become void.
6. Guarantee claims neither cause an extension of the specified guarantee claim limit nor do they set
a new limit. The guarantee claim limit for replaced components shall end with the guarantee limit
for the complete product.
7. Extended claims, especially claims such as for compensation for damages caused outside the
product are ruled out unless justified by statutory regulations.
8. Please send your product to the following service address only in case that it is indeed not
functioning:
UK / northern ireland:
D E S UK LTD
Unit B7, Oxford Street Industrial Park
Vulcan Road
BILSTON
West Midlands WV14 7LF
0844-2434153 0844-2434145
Service Hotline-Number:
0808 234 6760
republic ireland:
Mr. Stephen Cummins
Irish Web Specialists
6 The Dale, Sevitt Manor
Bettystown, Co Meath
041-9886097
Service Hotline-Number:
1800 555 043
9. Please fill in the questionnaire overleaf in legible block letters. This will help us in serving you
better and to return the product to you without delay. In case of only minor problems (e.g. a
missing game piece), please send the claim form overleaf together with your corresponding
request to the service address provided.
10. Defective products may be sent to this address also after expiry of the guarantee claim limit; testing
and repairs after the expiry of the guarantee period will be charged.
11. Should any queries as regards operations of the product arise which are not adequately explained
in the operating instructions, you are welcome to call our Service-Hotline from Monday to Friday
between 10.00 and 17.00 hours.
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