Responding to send error – Kyocera Ecosys m2040dn User Manual
Page 351
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Troubleshooting > Troubleshooting
Responding to Send Error
Error
Code
Message
Corrective Actions
Reference
Page
1101
Failed to send the e-mail.
Check the host name of the SMTP server on the
Command Center RX.
Failed to send via FTP.
Check the host name of FTP.
Failed to send via SMB.
Check the host name of SMB.
1102
Failed to send via SMB.
Check the SMB settings.
•
Login user name and login password
NOTE
If the sender is a domain user, specify the domain
name.
•
Host name
•
Path
Failed to send the e-mail.
Check the following on the Command Center RX.
•
SMTP login user name and login password
•
POP3 login user name and login password
•
E-mail size limit
Failed to send via FTP.
Check the FTP settings.
•
Login user name and login password
NOTE
If the sender is a domain user, specify the domain
name.
•
Path
•
Folder share permissions of the recipient
1103
Failed to send via SMB.
Check the SMB settings.
•
Login user name and login password
NOTE
If the sender is a domain user, specify the domain
name.
•
Path
•
Folder share permissions of the recipient
Failed to send via FTP.
Check the FTP settings.
•
Path
•
Folder share permissions of the recipient
1104
Failed to send the e-mail.
Check the e-mail address.
NOTE
If the address is rejected by the domain, you cannot
send the email.