Troubleshooting – Roborock S4 Max User Manual

Page 32

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31

Troubleshooting

If an error occurs during the cleanup, the power indicator will flash red quickly, and a voice alert will play. Refer to the table below for resolution options.

Error 1: Rotate the laser head to check that it turns

freely.

The LDS unit is jammed. Remove any items blocking it then move the

robot to a new location and restart.

Error 2: Clean and lightly tap the bumper.

The bumper is stuck. Tap the bumper repeatedly to dislodge any jammed

items. If nothing falls out, move the robot to a new location and restart.

Error 3: Move the robot to a new location and restart.

A wheel is suspended. Move the robot to a new location and restart it.

Error 4: Wipe the cliff sensors, move the robot away

from raised edges, and restart.

The robot is suspended. Move it to a new location and restart. If the problem

persists, clean the cliff sensors. This error may also be caused by a dirty cliff

sensor. Try wiping all sensors clean.

Error 5: Remove the main brush and clean the

brush and bearing.

The main brush may be tangled up. Remove and clean it.

Error 6: Remove and clean the side brush.

The side brush may be tangled up. Remove and clean it.

Error 7: Look for anything stuck in the main wheels

then move the robot to a new location and restart.

The main wheels may be jammed. Remove and clean them.

Error 8: Clear away any obstacles around the robot.

The robot may be stuck. Clear any obstacles around it.

Error 9: Install the dustbin and filter.

Reinstall the dustbin and filter and check that they are correctly installed. If

the problem persists, try replacing the filter.

Error 10: Make sure that the filter is dry or clean the filter.

The filter is not completely dry. Dry the filter for at least 24 hours. The filter may

also be blocked and require cleaning. If the problem persists, replace the filter.

Error

Solution

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