Troubleshooting/ specifications, Troubleshooting, Troubleshooting/ specifications general tv sound – Sony BDP-S1700 Blu-ray Disc Player User Manual

Page 47

Advertising
background image

47

GB

T

roubl

eshooting

/

S

p

ecific

a

tions

Troubleshooting

If a problem occurs while operating the
receiver, check the following to resolve the
problem before consulting your nearest
Sony dealer.

• Check to see if the problem is listed in

this “Troubleshooting” section.

• Visit the Help Guide and enter search

keywords to check whether the
troubleshooting for your problem is
described.

For the customers in Europe:
http://rd1.sony.net/help/ha/strdh79/
h_eu/

For the customers in Taiwan:
http://rd1.sony.net/help/ha/strdh79/
zh-tw/

For the customers in other areas:
http://rd1.sony.net/help/ha/strdh79/
h_zz/

• Reset sound fields to the default settings

(page 39).

• Clear all saved settings and restore the

receiver to the factory default settings
(page 46).

If the problem persists after doing all of the
above, consult your nearest Sony dealer.

The receiver is turned off
automatically.

• If “AUTO.STBY” is set to “STBY ON”, set it

to “STBY OFF” in the “<SYSTEM>” menu.

• The sleep timer function was activated.

• “PROTECT” (page 53) was activated.

The indicator on the display panel
turns off.

• If the PURE DIRECT indicator on the front

panel lights up, press PURE DIRECT to
turn off this function.

• Press DIMMER on the receiver to select

“BRIGHT” or “DARK”.

No TV sound is output from the
receiver.

• When the receiver is connected to a TV

compatible with the eARC or ARC
function, make sure the receiver is
connected to an HDMI input jack
compatible with the eARC or ARC
function (page 25, 26, 27). Make sure that
the HDMI input jack of your TV is labeled
“eARC” or “ARC”.

• If the TV is compatible with the eARC or

ARC function, make sure the eARC or ARC
function on the TV is set to on.

• If the TV is compatible with the eARC or

ARC function, make sure the Control for
HDMI function on the TV is set to on.

• Make sure “CTRL.HDMI” is set to “CTRL

ON” in the “<HDMI>” menu.

• If you connect to a TV that is compatible

with the ARC function but not compatible
with the eARC function, set “EARC” to
“OFF” in the “<HDMI>” menu.

• Make sure the TV supports the System

Audio Control function. Set the speaker
setting of the TV (BRAVIA) to “Audio
System”. Refer to the operating
instructions of your TV regarding how to
set the TV.

• If the TV does not have a System Audio

Control function, set “AUDIO.OUT” in the
“<HDMI>” menu to:

– “TV+AMP” if you want to listen to the

sound from the TV speaker and
receiver.

– “AMP” if you want to listen to the sound

from the receiver only.

Troubleshooting/
Specifications

General

TV sound

Advertising
This manual is related to the following products: