Where to get help – Epson Workforce Pro WF-7310 Wireless Printer User Manual

Page 188

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5.

Double-click the

Uninstaller

icon.

6.

In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.

7.

Click

Uninstall

.

8.

Follow the on-screen instructions to uninstall the software.

9.

Reinstall your product software.

Note:

If you uninstall the printer driver and your product name remains in the

Print & Fax

,

Print & Scan

,

or

Printers & Scanners

window, select your product name and click the

(remove) icon to remove it.

Parent topic:

Uninstall Your Product Software

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at

epson.com/support

(U.S.) or

epson.ca/support

(Canada) and select

your product for solutions to common problems. You can download drivers and documentation, get
FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

• Product name

• Product serial number (located on a label on the product)

• Proof of purchase (such as a store receipt) and date of purchase

• Computer configuration

• Description of the problem

Then call:

• U.S.: (562) 276-7202, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific

Time, Saturday

• Canada: (905) 709-2567, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM,

Pacific Time, Saturday

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