Troubleshooting – GIGABYTE M32UC 31.5" 4K HDR 144 Hz Curved Gaming Monitor User Manual

Page 40

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Troubleshooting

Problem

Possible Solution(s)

No power

Make sure the power cable is properly

connected to the power source and the

monitor.

Check the cable and plug to make sure they

are not broken.

Make sure the monitor is turned on.

No image appears

on the screen

Make sure the monitor and the computer

are properly connected and both devices are

turned on.

Make sure you have selected the correct

input source. Refer to page 17 or 30.

Adjust the

Brightness

and

Contrast

settings.

Refer to page 28.

The image does

not fill the entire

screen

Try different

Display Mode

(aspect ratio)

setting. Refer to page 27.

The colors are

distorted

Make sure the input signal cable is properly

connected.

Configure the image related settings. Refer to

the “Picture” section.

No sound or

volume is low

Make sure the headphone cable is properly

connected.

Adjust the volume level. Refer to page 19

or 32.

Adjust your computer sound related settings.

Note:

If the problem persists, please contact our customer service for further

assistance.

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