Epson LQ-570e - Manual (Page 7)

EPSON LQ-570e
4/00 EPSON LQ-570e - 7
Error Indicators
You can identify many common printer problems using the
lights on the control panel. If your printer stops working
and one or more control panel lights are on or flashing, or the
printer beeps, use the following table to diagnose and fix
the problem.
Status Monitor
The EPSON Status Monitor 3 utility comes with the printer
but is available only for use with Windows 95, 98, or NT 4.0.
It allows you to monitor your printer’s status, alerts you when
printer errors occur, and provides troubleshooting instructions.
Paper Positions
Top-of-Form Position
The top-of-form position is where the printer starts printing on
single sheets or continuous paper.
Tear-off Position
Continuous paper is in the tear-off position when the
perforation is aligned with the tear-off edge. You can easily tear
off your printed document at this position.
Standby Position
Continuous paper is in the standby position when it is attached
to the tractor but not loaded in the printer.
State of
panel lights
Beep
pattern
Problem
Solution
n Pause — The printer is paused.
Press the Pause button to resume printing.
••••• Paper from another paper source is currently
in the paper path.
Move the paper release lever back to the
appropriate position and press the Load/Eject
button to feed the paper out of the paper path.
Then set the lever to the position you want to
use. Press the Pause button to turn off the
Pause light, if necessary.
n Paper Out
n Pause
••• No paper is loaded in the selected paper
source.
Load paper in the printer. Then press the Pause
button to turn off the Pause light, if necessary.
••• The paper is not loaded correctly.
Remove your paper and reload it. Then press
the Pause button to turn off the Pause light, if
necessary.
••• Paper is jammed in the printer.
Clear the paper jam as described on page 14.
f Paper Out
n Pause
••• Continuous paper is not fed to the standby
position.
Tear off the printed document at the perforation;
then press the Load/Eject button. The printer
feeds the paper to the standby position. Press
the Pause button to turn off the Pause light.
••• A single sheet of paper is not fully ejected.
Press the Load/Eject button to eject the sheet.
Then press the Pause button to turn off the
Pause light, if necessary.
••• Paper is jammed in the printer.
Clear the paper jam as described on page 14.
f Pause — The print head is overheated.
Wait a few minutes; the printer resumes
printing automatically once the print head cools.
f Paper Out
f Pause
f f
Tear Off/Bin
f f f Font
— An unknown printer error has occurred.
Turn off the printer and leave it off for several
minutes; then turn on the printer again. If the
error recurs, contact your dealer.
n = on, f = flashing
•••
= short series of beeps (three beeps)
•••••
= long series of beeps (five beeps)
The printer beeps once if you press a control panel button when the
corresponding function is not available.
The letters ABC are printed at the top-of-form position