Esoteric P-01 - Manual (Page 30)

30
Troubleshooting
In case you experience any problem with this unit, please take
the time to look through this chart and see if you can solve the
problem yourself before you call your dealer.
No power
e Check the connection to the AC power supply. Check and
make sure the AC source is not a switched outlet and that,
if it is, the switch is turned on. Make sure there is power to
the AC outlet by plugging another item such as a lamp or
fan.
e Press the POWER switch of the power supply unit to turn it
on.
e Check the connection between the power supply unit and
the main unit.
Remote control doesn’t work.
e Press the POWER switch of the power supply unit to turn it
on.
e If the batteries are dead, change the batteries.
e Use the remote control unit within the usable range (7m /
23ft) and make sure it is pointed at the front panel.
e Clear obstacles between the remote control unit and the
main unit.
e If a strong light is near the unit, turn it off.
Severe hum or noise is heard.
e Place the unit as far away from a TV as possible.
e Make sure the line cords and speaker cables are as far away
from the AC supply as possible. Whenever possible use a
common AC power source for all components
Cannot play.
e Reload the disc with the label side UP.
e This unit cannot play discs such as CD-ROMs. Use only
playable discs (see page 17).
e If the disc is dirty, clean the surface of the disc.
e Make sure a blank disc has not been loaded. Load a
prerecorded disc.
e If the unit is cold and condensation may have occurred,
leave the unit for one or two hours with the power turned
on (see page 5).
e If another operation is still in process, wait a moment and
try again.
Sound skips.
e Place the unit on a stable place to avoid vibration and shock.
e If the disc is dirty, clean the surface of the disc.
e Don’t use scratched, damaged or warped discs.
No sound from speakers.
e Check the connection to the D/A converter, amplifier and
speakers.
e Check the operation of the D/A converter and the amplifier.
e When the D/A converter is connected via the DIGITAL OUT
(NORMAL) terminal, set the D-OUT Norm setting to “ON”
(see page 28).
No multi-channel audio output
e The ES-LINK compatible D/A converter D-01, or an IEEE1394
(i.LINK S400 (AUDIO)) compatible D/A converter is necessary
in order to output digital surround sound from SACD discs.
e Set the 2ch/Multi setting to “Multi-Channel”, or use the
2CH/MULTI button of the remote control unit to change the
settings (see page 23, 28).
The WORD indicator blinks.
e The word sync mode is selected, but there is no clock
source. Turn the word sync mode off (see page 25).
e No word clock is being received. Check cables, connections,
and settings of the clock generator.
The display shows “No Word!”
e The word sync mode is selected, but there is no clock
source. Turn the word sync mode off (see page 25).
e No word clock is being received. Check cables, connections,
and settings of the clock generator.
The display shows “Word Error”
e Invalid word sync signal is received. Check the setting of the
clock generator.
The display shows “WRD UNLOCK!”
e Cannot lock the word sync signal. If “Rb IN” is selected,
select “IN”.
The display shows “TRAY ERR!”
e Clear obstacles in front of the disc tray, and press the
OPEN/CLOSE button.
If normal operation cannot be recovered, unplug the
power cord from the outlet and plug it in again. This
resets the internal micro-computer which can be disturbed
during electrical storms, power interruptions, et cetera.