England's Stove Works 55-SHPEPI - Manual (Page 46)

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2. Loose exhaust fan set screw. 2. Check set screw for tightness.
"E‐1" Code On Control Board 1. Vacuum bypass chip missing. 1. Contact Technical Support.
Unit Shuts Down in 15‐20
minutes with an "E‐2" code
on control board.
1. Loose thermal sensor. 1. Check both sides of thermal
sensor connection (at exhaust
blower and at control board).
2. Control board settings. 2. Start stove on minimum Heat
Range 5 to ensure a good fire is
started.
3. Failure to light pellets. 3. Check igniter for buildup or
failure.
"E‐3" Code on Control Board
(Overfire) 1. Convection (Room Air) blower
failure. 1. Check convection blower for
proper function, replace if
necessary.
2. Partially blocked flue. 2. Check flue for obstructions.
3. Using fuel other than premium
wood pellets. 3. Use ONLY premium wood
pellets in this stove.
"E‐4" Code on Control Board
(Proof of flame lost)
1. The hopper is empty. 1. Refill the hopper with pellets
and restart the stove.
2. The hopper lid was left open
too long during refueling. 2. Keep the hopper lid open for
the shortest interval possible
when refueling. The safety switch
stops the auger when the hopper
lid is open.
3. Component failure. 3. An auger motor failure or
combustion motor failure can
sometimes result in an "E‐4" code.
4. Blower speed is set too high,
cooling firebox too rapidly. 4. Operate the stove with the
blower speed and heat range at
the same value.
Notes:
1. Whenever instructed to check/replace the vacuum sensor, also check for loose or cracked vacuum
hose. Also, be certain the vacuum measurement port in the firebox is kept clean.
2. To restart and clear an error code displayed on the control board, push the "ON" button and the
unit should reset the error and restart.
3. If you are uncertain about the meaning of an error code or have any questions at all, PLEASE
contact Technical Support at (800)245‐6489.