Emerson EV477 - Manual (Page 44)

SERVICE
TO FIND THE LOCATION AND
PHONE NUMBER OF YOUR
NEAREST SERVICE CENTER PERMITTED TO PER-
FORM WARRANTY SERVICE...
CALL TOLL FREE: 1-888-508-2627
FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE.
PLEASE CALL: 1-888-508-2627
FOR CUSTOMER SERVICE, PLEASE WRITE TO:
EMERSON RADIO CORP.
CONSUMER AFFAIRS DEPT.
9 ENTIN ROAD,
PARSIPPANY, NJ 07054-0430
43
VIDEO HEAD CLEANING
The video heads are the means by which the VCR reads pictures from the tape during playback.
In the unlikely event that the heads become dirty enough to be clogged, no picture will be played back.
This can easily be determined if, during playback of a known good tape, there is good sound, but no
picture (picture is extremely snowy). If this is the case, have the video cassette recorder checked by
qualified service personnel.
If the heads require cleaning, use an Emerson or equivalent high quality chemical non-abrasive (wet) head
cleaning tape or have them cleaned professionally. If playing a head cleaning tape in the VCR once does not
improve the picture, play it several times before requesting service.
VIDEO HEAD CLOGGING
VIDEO HEAD CLEANING
Good Picture Snowy Picture
• DO NOT ATTEMPT TO CLEAN THE VIDEO HEADS OR SERVICE THE UNIT BY REMOVING THE
TOP COVER.
• Video heads may eventually wear out and should be replaced when they fail to produce clear
pictures.
• To help prevent video head clogging, use only good quality VHS tapes. Discard worn out tapes.