Troubleshooting, Technical service, Do not send products) – Heath Zenith SL-6164 User Manual

Page 5: No service parts available for this product

Advertising
background image

-5-

595-5707-04

Troubleshooting

Chime does not sound:

Make sure the doorbell button and the chime codes are the same (See
page 3).

Check orientation of doorbell button battery (See page 3).

Check the doorbell button and chime batteries, replace if necessary.

Batteries seem OK, but the chime does not work when installed:

Do not mount the chime or doorbell button on metal or near metal studs.
This reduces the transmitter range. Use 1/4" to 1/2" (6 to 13 mm) wood
shims to move the chime or doorbell button off the metal surface.

Do not mount the chime too close to ground level concrete slabs. This
may also reduce the range. Mount the chime away from the floor.

Try different locations for the chime closer to the doorbell button. Also try
to orient the chime at a different angle to increase the range.

The range of the doorbell depends on location, temperature and battery
condition.

Regulatory Information

This device (SL-6164-RX, WB-94A-TX) complies with Part 15 of the FCC
Rules and RSS-210 of Industry Canada. Operation is subject to the follow-
ing two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
The user is cautioned that changes or modifications not expressly approved
by the party responsible for regulatory compliance could void the user’s au-
thority to operate the equipment.

Technical Service

(Do Not Send Products)

If you experience a problem, follow this guide. You may also want to visit our
Web site at: www.desatech.com. If the problem persists, call* for assistance
at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
DESA Specialty Products™
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products

* If contacting Technical Service, please have the following information avail-
able: Model Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

Advertising