HP 6700 User Manual

Page 8

Advertising
background image

Use Web Services....................................................................................................................70

HP ePrint............................................................................................................................70

Print using HP ePrint....................................................................................................70
Find the printer’s email address...................................................................................70
Turn off HP ePrint.........................................................................................................71

Printer Apps........................................................................................................................71

Use Printer Apps...........................................................................................................71
Manage Printer Apps....................................................................................................71
Turn off Printer Apps.....................................................................................................71

Remove Web Services.............................................................................................................72

7 Work with ink cartridges

Information on ink cartridges and the printhead.......................................................................73
Check the estimated ink levels.................................................................................................74
Print when one or more ink cartridges are depleted.................................................................74
Replace the ink cartridges........................................................................................................75
Store printing supplies..............................................................................................................76
Usage information collection....................................................................................................76

8 Solve a problem

HP support................................................................................................................................78

Obtain electronic support....................................................................................................79
HP support by phone..........................................................................................................79

Before you call..............................................................................................................79
Phone support period...................................................................................................80
Telephone support numbers.........................................................................................80
After the phone support period.....................................................................................82

General troubleshooting tips and resources.............................................................................82
Solve printer problems..............................................................................................................82

The printer shuts down unexpectedly.................................................................................83
The printer is making some unexpected noises.................................................................83
Alignment fails....................................................................................................................83
The printer is not responding (nothing prints).....................................................................83
The printer prints slowly......................................................................................................84
Blank or partial page printed...............................................................................................85
Something on the page is missing or incorrect...................................................................86
Placement of the text or graphics is wrong.........................................................................86

Print quality troubleshooting.....................................................................................................87
Solve paper-feed problems......................................................................................................94
Solve copy problems................................................................................................................96

No copy came out...............................................................................................................96
Copies are blank.................................................................................................................96
Documents are missing or faded........................................................................................97
Size is reduced...................................................................................................................97
Copy quality is poor ...........................................................................................................97
Copy defects are apparent.................................................................................................98
The printer prints half a page, then ejects the paper..........................................................98
Paper mismatch..................................................................................................................99

4

Advertising