HTC PDA Phone - Manual (Page 66)

66 Exchanging Messages
• The size column in the message list displays the local size and server size of a message. Even when an entire
message has been downloaded, these numbers may differ because the size of a message can vary between the
server and the device.
To receive attachments
An attachment appears below the subject of the message. Tapping the attachment opens the attachment if it
has been fully downloaded or marks it for download the next time you send and receive e-mail.
Notes • If there are multiple attachments in the message, all attachments are downloaded.
• For information about setting your device to automatically download file attachments, see “Customize e-mail
settings.”
• If your company is running Microsoft Exchange Server 2007, the attachment downloads immediately, without
waiting until the next time you synchronize. For more information about working with company e-mails, see
Chapter 8.
To reply to or forward a message
1. Open the message and tap Menu > Reply, Menu > Reply All, or Menu > Forward.
2. Enter your response. To quickly add common messages, tap Menu > My Text and tap a desired
message.
3. To check the spelling, tap Menu > Spell Check.
4. Tap Send.
Tip Whenever you reply to all the recipients of an Outlook e-mail, your own e-mail address will also be added to the
recipient list. You can customize ActiveSync so that your e-mail address will be excluded. To do so, tap Menu >
Options in ActiveSync, select the E-mail item, tap Settings, then tap Advanced. In the My e-mail addresses text
box, enter your e-mail address.
To view and reply to HTML e-mails
You can receive, view and reply to HTML e-mails from any type of e-mail account. The HTML format is retained,
without layout shifting or resizing.
Note HTML e-mail support in Outlook Mobile is available only if your company is using Microsoft Exchange Server 2007.
1. Set the message format to HTML. To find out how to set the message format, see “Customize e-mail
settings.”
2. Tap Start > Messaging, select your e-mail account, and open an HTML e-mail that you received.
3. Tap the Tap to scroll right option to be able to scroll sideways and get a complete horizontal view of
the message.
4. Tap Get the rest of this message that’s shown at the bottom of the message to download and view
the whole message.
5. If the e-mail does not download immediately, tap Menu > Send/Receive.
6. If images do not immediately appear on the message, tap Internet pictures blocked then tap
Download Internet pictures.
7. Tap Menu and choose whether to reply to the sender(s) or forward the message.
8. Enter your response then tap Send.
Tip E-mail can contain hyperlinks to web pages.