Hearth and Home Technologies Multifunction Wall Control WSK300 - Manual (Page 14)

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Note: During battery operation only, the wall control
will provide an audible “beep” periodically indicating the
batteries are getting low and that the batteries should be
changed. You can expect 2 days of continuous operation
from a fresh set of batteries.
Service:
If the symbol appears on the wall control, this indi-
cates a loss of communication between the wall control
and the control module. Check the following:
1. Unplug the control module from the junction box, and
remove any batteries, for 5 seconds. Plug the control
module and batteries back in.
OR
2. Check that the green, white/yellow, red wires are prop-
erly connected to the control module.
3. Call your fi replace dealer’s service department.
Power Out Operation:
In a power out condition, the wall control display screen
will not work. The only operable functions will be ON and
OFF.
1. Install 2 D cell batteries into battery holder located
in the valve cavity. This may require removal of the
decorative front to access. Do not operate fi replace
without the front in place due to potential fi re hazard
conditions.
2. To turn the fi replace ON or OFF, simply push the mode
button.
FREQUENTLY ASKED QUESTIONS
ISSUE SOLUTIONS
The wall control is locked. How do I unlock the wall
control? First, hold the mode button down until the unit beeps twice.
The wall control should be unlocked.
If the wall control is still locked, the system needs to have pow-
er removed and then restored (Power ON reset). This can be
accomplished by unplugging the line voltage power supply and
then removing the batteries from the battery backup kit if it is at-
tached. After one minute, restore the line voltage power supply
and the batteries. The wall control should now be unlocked.
What does each color of the LED lights in the control
module indicate? If no LED lights are lit, either there is no power to the fi replace
or the fi replace is running on battery power.
If the yellow LED light is lit as a solid yellow light, the system
is powered and communicating. The pilot fl ame can be ON or
OFF, but there is no main fl ame.
If the yellow LED light is fl ashing, the system is powered,
communicating and the system is in the ON or THERMOSTAT
mode. If the wall control is in the THERMOSTAT mode, the
main fl ame will turn ON when there is a call for heat.
If the red LED light is lit as a solid red light, the system is
powered, but not able to communicate. Check that the green,
yellow/white and red wires are properly attached to the control
module located in lower fi replace enclosure.
The wall control unit is stuck in thermostat mode.
Power ON reset does not solve this issue. Press the MODE button until the unit is in the OFF mode. Set
all AUX modes to OFF. After the wall control reverts back to the
normal display (displaying current room temperature) wait ten
seconds before turning off the power.
The lightning bolt icon is the only item displayed. The wall control is unable to communicate with the DC control
unit. Check for broken wires between the wall control and the
DC control.
The screen on the wall control unit is blank or displays
“Err.” Power ON reset does not solve this issue. Contact your dealer and/or a qualifi ed service technician.