Hampton Direct H300 - Manual (Page 31)

Hampton H300 Cast Freestanding Woodstove 31
WARRANTY
Hampton Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects
each unit thoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to
the original purchaser of a Hampton Product. This warranty is not transferable.
The Warranty: Limited Lifetime
H300: Firebox castings and stainless steel baffl es on all Hampton Wood burning Appliances are covered against manufacturer defects for a period of three
(3) years parts and subsidized labour* and a further two (2) years, parts only.
HI300: Steel fi reboxes to be free from defects in materials and workmanship, also covered are vermiculite, baffl es and air tubes (against warpage) against
manufacturer's defects for a period of 3 years parts and subsidized labor and parts only thereafter.
External casting, not directly in contact with the fi re, such as hobs, sides, side shelves, ash lips, legs, fronts, fi re doors and surrounds are covered against
cracks and warps resulting from manufacturer defects, parts and subsidized labour* for three (3) years from the date of purchase and parts only thereafter.
Glass is covered for lifetime against thermal breakage only, parts and subsidized labour* for three (3) years and parts only thereafter from date of pur-
chase.
Blowers and electrical are covered against manufacturer defect for one (1) year parts and subsidized labour* from date of purchase. Replacement blowers
are considered repairs and continue as if new with appliance. i.e. twelve (12) months from original purchase date of appliance with a minimum of three (3)
months coverage from date of replacement.
Conditions:
Porcelain/Enamel - Absolute perfection is neither guaranteed nor commercially possible. Any chips must be reported and inspected by an authorized dealer
within three days of installation. Reported damage after this time will be subject to rejection.
Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distribu-
tor or agent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.
It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI
and evaluated for manufacturer defect.
The authorized selling dealer is responsible for all in-fi eld service work carried out on your Hampton product. FPI will not be liable for results or costs of
workmanship from unauthorized service persons or dealers.
At all times FPI reserves the right to inspect product in the fi eld which is claimed to be defective.
Exclusions:
This limited Lifetime Warranty does not extend to or include paint (charcoal units), porcelain (including pinholes, scratches and minor shade mismatch),
door or glass gasketing or trim.
At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit
once manufactured. i.e.. as products evolve, fi eld modifi cations or upgrades will not be performed.
FPI will not be liable for travel costs for service work.
Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty
policy.
Refractory liners (fi rebrick), gaskets, door handles, paint are not covered under the terms of this warranty policy.
Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.
The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse, improper instal-
lation, negligence or accident, spillage or downdrafts caused by environmental or geographical conditions, inadequate ventilation, excessive offsets, negative
air pressure caused by mechanical systems such as furnaces, fans, clothes dryer, etc.
Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.
FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.
Performance problems due to operator error will not be covered by this warranty policy.
* Subsidy according to job scale as predetermined by FPI.