Troubleshooting – Heath Zenith Wireless Strobe Chime 6144 User Manual

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DANGER: Electric shock hazard. Do not open chime. No serviceable

components inside. If strobe fails to flash, replace chime.

Troubleshooting

A. Chime does not sound and strobe does not flash:

• Make sure push button and chime codes are the same (see Figure 5).
• Check orientation of push button battery (See diagram inside push button

for correct battery orientation.)

• Check charge of push button battery, replace if necessary.

B. Chime sounds when not intended (false triggers): Chime is receiving

interference from another wireless device; change the code setting (see
Code Setting below).

C. Batteries seem OK, but the chime and strobe do not work when in-

stalled:
• Do not mount chime or push button on metal or near metal studs. This

reduces the transmitter range. Use 1/4" to 1/2" (6 to 13 mm) wood shims
to move chime or push button off metal surface.

• Concrete floors may reduce range. Move chime away from floor.
• Try locating chime closer to push button.

D. Code Setting:

WARNING: Disconnect chime unit from power source before

opening code access door. Close door and replace screw before
reconnecting to power.

It is recommended to only change one code position at a time and then check
to see if system is functioning properly.
1. Unplug chime from power source.
2. Open the cases and locate the jumpers on both the push button and chime

(see Figure 5).

3. The push button has eight different jumper locations and the chime has

seven different jumper locations. Jumper positions 1 through 7 are used for
setting the code.

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