HP Photosmart D5400 series - Manual (Page 209)

4. Retain the control panel faceplate. Do not return the control panel faceplate with the product.
CAUTION: The replacement product might not come with a control panel faceplate. Store
your control panel faceplate in a safe place, and when the replacement product arrives,
reattach your control panel faceplate. You must attach your control panel faceplate to use
the control panel functions on the replacement product.
Pack the HP Photosmart
Complete the following steps after you have prepared the HP Photosmart for shipment.
To pack the product
1. If available, pack the product for shipment by using the original packing materials or the
packaging materials that came with your exchange product.
If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper packaging and/or improper transportation is
not covered under the warranty.
2. Place the return shipping label on the outside of the box.
3. Include the following items in the box:
•
A complete description of symptoms for service personnel (samples of print quality problems
are helpful).
• A copy of the sales slip or other proof of purchase to establish the warranty coverage period.
• Your name, address, and a phone number where you can be reached during the day.
Chapter 12
208 HP warranty and support
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