Heath Zenith SL-5326 - Manual (Page 4)

4 598-1269-00
TROUBLESHOOTING GUIDE
TECHNICAL SERvICE
Please call 1-800-858-8501 for assistance before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the
problem persists, call* for assistance at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
DESA Specialty Products ™
P.O. Box 90004, Bowling Green, KY 42102-9004
* If contacting Technical Service, please have the following information available: Model Number, Date of Pur-
chase, and Place of Purchase.
No Service Parts Available for this Product
SYMPTOM POSSIBLE CAUSE SOLUTION
Lights will not come
on. 1. Light switch is turned off.
2. Flood lamp is loose or burned out.
3. Fuse is blown or circuit breaker is turned off.
4. Daylight turn-off is in effect.
5. Incorrect circuit wiring, if this is a new installation.
6. Light control aimed in wrong direction. 1. Turn light switch on.
2. Check flood lamp and replace if burned out.
3. Replace fuse or turn circuit breaker on.
4. Recheck after dark.
5. Verify wiring is correct.
6. Re-aim light control to cover desired area.
Lights come on in day-
light. 1. Light control may be installed in a relatively dark
location.
2. Light control is in TEST.
1. The fixture is operating normally under these condi-
tions.
2. Set control switch to 1, 5, or 10 minutes.
Lights come on for no
apparent reason. 1. Light control may be sensing small animals or auto-
mobile traffic.
2. Range is set too high.
3. D
ual B rite ® timer is on.
1. Re-aim light control.
2. Reduce range.
3. The fixture is operating normally under these condi-
tions.
Lights turn off too late in
Dusk-to-Dawn setting. Light control may be installed in a relatively dark loca-
tion. Relocate light control, or use 3 hr. or 6 hr. setting.
Lights stay on continu-
ously. 1. A flood lamp is positioned too close to the light control
or pointed at nearby objects that cause heat to trigger
the light control.
2. The light control may be picking up a heat source
like an air vent, dryer vent, or brightly painted, heat-
reflective surface.
3. Light control is in manual mode.
1. Reposition the flood lamp away from the light control
or nearby objects.
2. Reduce range.
3. Switch light control to AUTO.
Lights flash on and off. 1. Heat or light from the flood lamps may be turning the
light control on and off.
2. Heat being reflected from other objects may be turn-
ing the light control on and off.
3. Light control is in the TEST mode and warming up.
4. Light may be leaking through the flood lamp reflec-
tors.
1. Reposition the flood lamp away from the light con-
trol.
2. Reposition light control.
3. Flashing is normal under these conditions.
4. Replace the flood lamps with new high quality PAR
38 lamps. (Make sure the metal lamp protectors are
installed).
Lights flash once, then
stay off in manual
mode. Light control is detecting its own lights. Reposition flood lamps to keep area below the light
control relatively dark.
Flood lamps slowly turn
on and off. Security light has Softstart technology. The fixture is operating normally.