Backup problems – HP A.06.11 User Manual

Page 224

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3.

Examine the environment variables:

If you need to export some variables before starting the Oracle Server Manager,
TNS listener, or other Oracle utility, these variables must be defined in the
Environment

section of the Data Protector SAP configuration file on the Cell

Manager. See

Data Protector SAP R/3 configuration file

” on page 160.

4.

Verify the permissions of the currently used user account:

Your user account has to enable you to perform backup or restore using Data
Protector. Use the testbar2 utility to check the permissions:

/opt/omni/bin/utilns/testbar2 -perform:checkuser

If the user account holds all required permissions, you will receive only NORMAL
messages displayed on the screen.

See also

Configuring user accounts

” on page 168.

5.

Examine system errors:

System errors are reported in the/var/opt/omni/log/debug.log (HP-UX,
Solaris, and Linux systems) or /usr/omni/log/debug.log (other UNIX
systems) file on the SAP Server.

Problem

Configuration fails due to a script failure

During configuration of an SAP R/3 database, Data Protector reports the following
error:

Integration cannot be configured.

Script failed. Cannot get information from remote host.

Action

Resolve the problem by reviewing the user account configuration. For details, see

Configuring user accounts

” on page 168.

Backup problems

At this stage, you should have performed all the verification steps described in the
previous sections. If backup still fails, proceed as follows:

Integrating SAP R/3 and Data Protector

224

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