HTC 8500 - Manual (Page 85)

Managing Your Pocket PC Phone 85
To perform a hard reset
Press and hold the Left Soft Key and the Right Soft Key, and at the
same time, use the stylus to press the Reset button at the bottom of
your device.
Left Soft Key
Right Soft Key
Warning! Your device will be set back to factory default settings. Please ensure
any additional installed programs and/or user data have been backed
up before a hard reset is performed.