HONDA 2008 Accord 00X31 TA5 8000 - Manual (Page 109)

108 Navigation System
Customer Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally you may run into a
specific issue that you cannot find in the
book. You may save yourself a trip to
the dealer by first consulting the
following resources:
• The Troubleshooting section (see
page 128)
• The Frequently Asked Questions
(FAQs) section (see page 121)
• The navi FAQs found on the on-line
DVD order site (see “Obtaining a
Navigation Update DVD”)
• For detailed questions regarding
HFL, audio, or other systems that
interact with the navigation system,
see the main vehicle Owner’s
manual, or the Quick Start Guide
• Call Honda Customer Relations (see
“Honda Automobile Customer
Service”)
• For database or POI issues, follow the
guidelines in the “Reporting Errors”
section (see page 107)
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service advisor. That way, the service
advisor can document the issue for the
factory to allow more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern, like it only
occurs when you enter some specific
address, or when driving on a certain
road, or just when it’s cold. This
information is very useful to the service
advisor. Be patient, the tech may be
unfamiliar with your specific issue.
Obtaining a Navigation
Update DVD
Honda is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call the Honda
Navigation Disc Fulfillment Center at
(888) 291-4675. You can also order on-
line by going to www.honda.com and
selecting “Honda Automobiles”, entering
“navi” into the “Type a question” field,
clicking “right here” under “Order the
Satellite Navigation DVD”, and selecting
“Order Navigation DVD”.
NOTE:
• DVDs are not available at your
dealer. However, the dealer may
order a DVD for you as a courtesy.
There is no program for free DVD
updates.
• The DVD order line staff cannot
answer technical questions regarding
navigation operation, coverage, or
POIs.