Get help – HP 4200 User Manual

Page 11

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get help

This User Guide contains information on using your HP Officejet and provides
additional troubleshooting assistance for the installation process. The User Guide
also contains information on how to order supplies and accessories, technical
specifications, support, and warranty information.

The table below lists additional sources of information for your HP Officejet.

help

description

Setup Poster

The Setup Poster provides instructions for setting up and configuring your

HP Officejet. Make sure you use the correct instructions for your operating
system (Windows or Macintosh).

HP Image Zone Help The HP Image Zone Help provides detailed information on using the

software for your HP Officejet.

For Windows users

: Go to the

HP Director,

and click

Help

.

For Macintosh users

: Go to the

HP Director

, click

Help

, and then click

hp image zone help

.

Note:

The HP Image Zone Help is not available if you performed a

Minimum Install when you installed your software.

Troubleshooting help To access troubleshooting information:

For Windows users

: In the

HP Director

, click

Help

. Open the

Troubleshooting book in the HP Image Zone Help, then follow the links to
general troubleshooting as well as links to Troubleshooting help that is
specific to your HP Officejet. Troubleshooting is also available from the
Help button that appears on some error messages and in the
Troubleshooting chapter of this User Guide on page 137.

For Macintosh users

: Open the Apple Help Viewer, click

hp image zone

troubleshooting

, then click

hp officejet 4200 series

.

Note:

The HP Image Zone Troubleshooting is not available if you

performed a Minimum Install when you installed your software.

Internet help and
technical support

If you have Internet access, you can get help from the HP website at:

www.hp.com/support

The website also provides answers to frequently-asked questions.

Readme file

After you install your software, you can access the Readme file (if any) from
either the HP Officejet 4200 Series CD-ROM or the HP Officejet
4200 Series program folder. A Readme file contains late-breaking
information that does not appear in this User Guide or the online help.

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