HP 4200 User Manual
Page 150
hp officejet 4200 series
chapter 13
140
tr
oubl
eshooting
Some of the icons
are missing in the
HP Director
If the essential icons (scan picture, scan document, send fax, and
hp image zone) do not appear, your installation might not be
complete.
If your installation is incomplete, you might need to uninstall and then
reinstall the software. Do
QRW simply delete the HP Officejet program
files from your hard drive. Be sure to remove them properly using the
uninstall utility provided in the HP Officejet program group.
to uninstall from a Windows computer
1
Disconnect your HP Officejet from your computer.
2
On the Windows task bar, click
Start
,
Programs
or
All
Programs
(XP),
Hewlett-Packard
,
hp officejet 4200 series
,
uninstall software
.
3
Follow the directions on the screen.
4
If you are asked whether you would like to remove shared files,
click
No
.
Other programs that use these files might not work properly if
the files are deleted.
5
After the program finishes removing the software, disconnect
your HP Officejet, and restart your computer.
Note:
It is important that you disconnect your HP Officejet
before restarting your computer.
6
To reinstall the software, insert the HP Officejet 4200 Series
CD-ROM into your computer’s CD-ROM drive, and follow the
instructions that appear on the screen
7
After the software is installed, connect the HP Officejet to your
computer. Turn on the HP Officejet using the On button. To
continue with the installation, follow the onscreen instructions
and the instructions provided in the Setup Poster that came with
your HP Officejet.
After connecting and turning on your HP Officejet, you might
have to wait several minutes for all of the Plug and Play events
to complete.
When the software installation is complete, you will see a
Status Monitor icon in the System Tray.
8
To verify that the software is properly installed, double-click the
HP Director icon on the desktop. If the HP Director shows the
key icons (scan picture, scan document, send fax, and
hp image zone), the software has been properly installed.
problem
possible cause and solution