HONDA Accord Accessory HandsFreeLink 2008 - Manual (Page 29)

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I can hear but they can’t hear me.
Troubleshooting
Check
The phone’s signal strength.
Call is not “muted” on the Accessory HFL unit.
Possible Solutions
Avoid using your phone and Accessory HFL in areas where the signal
strength is poor and unable to provide a good conversation in both
directions.
Turn mute off on Accessory HFL by saying “Mute off” while in use.
The audio goes mute both ways during a call.
Check
You have not accidentally muted Accessory HFL.
Possible Solutions
Press the PHONE button to return to the call.
The audio quality is poor.
Check
The audio quality of your cell phone while not
using it with Accessory HFL.
Phone has adequate cell signal strength.
Phone is in the vehicle.
Possible Solutions
If the audio quality is good, then try it again with Accessory HFL. If the
audio quality is still poor with Accessory HFL, then contact JCI. If the
audio quality is poor on your cell phone, then contact your phone provider/
carrier to verify that your phone has the latest firmware.
Check the signal strength icon on your phone. Avoid using the phone and
Accessory HFL in areas where the signal strength is poor and unable to
provide a good conversation in both directions.
Place phone closer to Accessory HFL module, e.g., the center console
area.