Heath Zenith HEATH CB-2011 - Manual (Page 4)

598-1111-01 4
POSSIBLE CAUSE
1. A flood lamp is positioned too close to
the sensor or pointed at nearby ob-
jects that cause heat to trigger the
sensor.
(Reposition the lamp away
from the sensor or nearby objects.)
2. Light Control is pointed toward a heat
source like an air vent, dryer vent, or
brightly-painted heat-reflective surface.
(Reposition sensor. Reduce Range.)
3. Light Control is in Manual Mode.
(Switch to Auto.)
1. Heat or light from the lamps may be
turning the Light Control on and off. (Re-
position the lamps away from the sensor.)
2. Heat being reflected from other ob-
jects may be affecting the sensor.
(Reposition sensor.)
3. Light Control is in the Test mode and
warming up. (Flashing is normal un-
der these conditions. Turn Boost off.)
1. Sensor is detecting its own lights. (Re-
position lamps to keep area below the
sensor relatively dark.)
SYMPTOM
Lights stay
on continu-
ously.
Lights flash
on and off.
Lights flash
once, then
stay off in
Manual Mode.
SYMPTOM
Lights will
not come
on.
Lights come
on in
daylight.
Lights come
on for no
apparent
reason.
POSSIBLE CAUSE
1. Light switch is turned off.
2. Flood light is loose or burned out.
3. Fuse is blown or circuit breaker is turned
off.
4. Daylight turnoff is in effect (recheck
after dark).
5. Incorrect circuit wiring, if this is a new
installation.
6. Re-aim the sensor to cover desired
area.
1. Light Control may be installed in a
relatively dark location.
2. Light Control is in Test. (Set control
switch to an ON-TIME position.)
1. Light Control may be sensing small ani-
mals or automobile traffic (re-aim sensor).
2. Range is set too high. (Reduce Range
setting.)
TROUBLESHOOTING GUIDE
15 YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state
or province to province.
For a period of fifteen years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected
at no charge to you. Light bulbs are not covered. To obtain a refund or a replacement, return the product to the place of purchase.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs and other expendable items
are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty
in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, or unauthorized service.
This warranty covers only DESA Specialty Products™ assembled products and is not extended to other equipment and
components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY
PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY
ON THE PART OF DESA SPECIALTY PRODUCTS™ FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEE-
ABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. Retain receipt for warranty claims.
No Service Parts Available for this Product
TECHNICAL SERVICE
(Do Not Send Products)
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the
problem persists, call* for assistance at 1-800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
DESA Specialty Products™
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products
* If contacting Technical Service, please have the following information available: Model Number, Date of
Purchase, and Place of Purchase.