Document Outline

• WatchGuard® SOHO User Guide
  • Using this guide
  • Certifications and Notices
    • FCC Certification
    • CE Notice
    • Industry Canada
    • Taiwanese Notice
    • VCCI Notice Class A ITE
    • Declaration of Conformity
  • WatchGuard® End-User License Agreement
  • WatchGuard® Limited Hardware Warranty
  • Copyright and Patent Information
• CHAPTER 1 Introduction
  • Registration and Identification Information
  • How does a firewall work?
  • How does information travel on the internet?
    • IP Addresses
    • Protocol
    • Port number
  • How does the SOHO process this information?
    • Services
    • Network Address Translation (NAT)
  • The SOHO Home Page—System Status
  • The Default Factory Settings
    • Resetting a SOHO to the Factory Defaults
    • The Base Model SOHO
  • Rebooting a WatchGuard SOHO
• CHAPTER 2 Getting Started
  • Before you begin
    • Pre-installation checklist
  • The Installation Process
    • Determine your current TCP/IP settings
      • Microsoft Windows NT or 2000
      • Microsoft Windows 95 or 98 or ME
      • Macintosh
      • Other operating systems (Unix, Linux)
    • Disable your browser’s HTTP proxy
      • Netscape 4.7
      • Netscape 6/6.1
      • Internet Explorer 5.0/5.5 and 6.0
    • Physically connecting your SOHO
      • Cabling the SOHO for one to four devices
      • Cabling the SOHO for more than four computers
• CHAPTER 3 Setting Up Your SOHO Network
  • Configuring Your External Network
    • Network addressing
    • Determining whether your ISP uses dynamic or static addressing
    • Configuring the SOHO External network for dynamic addressing
    • Configuring the SOHO External network for static addressing
      • On your computer:
      • On the SOHO:
    • Configuring the SOHO external network for PPPoE
    • Release and renew the IP configuration
  • Configuring Your Trusted Network
    • Configure the Trusted network with static addresses
    • Configure additional computers to the trusted network
  • Configuring Static Routes
  • View the Network Statistics
• CHAPTER 4 Your Administrative Options
  • The System Security Page
    • Setting a System Administrator Name and System Passphrase
  • Setting up VPN Manager Access
  • Update Your Configuration from a Non- Windows Platform
  • Redeeming your SOHO upgrade certificates
    • Upgrade certificates
  • View the Configuration File
• CHAPTER 5 Configuring Your Firewall Settings
  • Firewall settings
  • Configuring Incoming and Outgoing Services
    • Pre-configured Services
    • Creating a Custom Service
      • TCP and UDP Ports
      • IP Protocols
  • Blocking External Sites
  • Firewall Options
    • Ping requests received on the External Network
    • Denying FTP access to the Trusted Network interface
    • SOCKS implementation for the SOHO
      • Configure your SOCKS application
      • Disabling SOCKS on the SOHO
    • Logging all allowed outbound traffic
  • Creating a virtual DMZ
• CHAPTER 6 What is Logging?
  • Viewing SOHO log messages
  • Setting a WatchGuard Security Event Processor log host
  • Setting a Syslog Host
  • Setting the System Time
• CHAPTER 7 WatchGuard SOHO WebBlocker
  • How WebBlocker works
    • Web site not in WebBlocker database
    • Web site in WebBlocker database
    • WatchGuard WebBlocker database unavailable
    • WebBlocker Users and Groups
    • Bypassing the SOHO WebBlocker
  • Purchasing and enabling SOHO WebBlocker
  • Configuring the SOHO WebBlocker
    • Enable WebBlocker
    • Create WebBlocker Groups and Users
  • WebBlocker categories
  • Searching for blocked sites
• CHAPTER 8 Configuring Virtual Private Networking
  • Why create a virtual private network?
  • What you will need
    • IP Address Table (example):
    • Obtaining the VPN upgrade
    • Enabling the VPN upgrade
  • Step-by-step instructions for configuring a SOHO VPN tunnel
    • Special considerations
  • Frequently asked questions
    • Why do I need a static external address?
    • How do I get a static external IP address?
    • How do I connect three or four offices together?
    • How do I troubleshoot the connection?
    • OK, why is ping not working?
    • How do I obtain a VPN upgrade certificate?
    • How do I enable a VPN Tunnel?
  • MUVPN Clients
  • View the VPN Statistics
• CHAPTER 9 Resources
  • Troubleshooting
    • General
      • How do I reboot my SOHO?
      • What do the ON and MODE lights signify on the SOHO?
      • How do I register my SOHO?
      • I set a password on my unit, but I forgot it. Can you help?
      • How does the seat limitation on the SOHO work?
      • What is a SOHO feature key?
      • I can't get a certain SOHO feature to work with a DSL modem.
      • How do I install a SOHO using a Macintosh?
      • How do I know whether the cables are connected correctly to my SOHO?
      • I can connect to the configuration screen; why can’t I browse the Internet?
      • How can I see the MAC address of my SOHO?
    • Configuration
      • Where are the SOHO settings stored?
      • How do I change to a DHCP trusted IP address?
      • How do I change to a static trusted IP address?
      • How do I set up and disable Webblocker?
      • How do I allow incoming services such as POP3, Telnet, and Web (HTTP)?
      • How do I allow incoming IP, or uncommon TCP and UDP protocols?
    • VPN Management
      • How do I set up my SOHO for VPN Manager Access?
      • How do I set up VPN between two SOHOs?
  • Contacting Technical support
  • Online Documenting and In-Depth FAQs
  • Special Notices