Troubleshooting and support, Problems and solutions – HP Photosmart 620 Series User Manual

Page 45

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6-Troubleshooting and support

43

Troubleshooting and

support

Problems and solutions

Problem

Possible cause Solution

The camera

The camera

The camera

The camera

does not turn

does not turn

does not turn

does not turn

on.

on.

on.

on.

The batteries

are not

functioning

correctly.

Use only photo-quality AA

lithium, alkaline, or

NiMH batteries.
Ensure the batteries are inserted

correctly.
The charge in the batteries can

be low or completely drained.

Try inserting new or recharged

batteries.

The HP AC

adapter is not

functioning

correctly.

Ensure that the HP AC adapter is

not damaged or defective. If it

appears undamaged, plug it into

an electrical outlet with power.

The HP AC

adapter is

connected to

the camera,

but it is not

connected to a

power outlet.

If you want to use battery power,

disconnect the HP AC adapter

from the camera. If you want to

use AC power, connect the HP

AC adapter to a working

electrical outlet.

6

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