HP Photosmart 620 Series - Manual (Page 55)

6-Troubleshooting and support 53
Error messages on the computer
Getting assistance
Finding help on the web
HP product support
Visit www.hp.com/cposupport/loc/regional.html www.hp.com/cposupport/loc/regional.html www.hp.com/cposupport/loc/regional.html www.hp.com/cposupport/loc/regional.html , select your
language, and then type your camera model in the “quick
find” box to find information about setting up and using your
camera, downloading drivers, solving a problem, ordering,
and warranty information.
HP photosmart website
Visit www.hp.com/photosmart www.hp.com/photosmart www.hp.com/photosmart www.hp.com/photosmart for tips on using your camera
more effectively and creatively as well as HP digital camera
driver updates and software.
HP accessibility website
Visit www.hp.com/hpinfo/community/accessibility/prodserv/ www.hp.com/hpinfo/community/accessibility/prodserv/ www.hp.com/hpinfo/community/accessibility/prodserv/ www.hp.com/hpinfo/community/accessibility/prodserv/
if you have a disability and need help.
Message Possible cause Solution
Connection Connection Connection Connection
between the between the between the between the
imaging device imaging device imaging device imaging device
and computer and computer and computer and computer
failed failed failed failed
The camera
might be
connected to a
computer
through a USB
hub.
Make sure the camera is
on, try connecting the
camera directly to the
computer, or disconnect
other devices attached to
the hub.