Troubleshooting user interface startup, Inet is not responding on the cell manager, No permissions to access the cell manager – HP B6960-90078 User Manual

Page 620

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Troubleshooting

Troubleshooting User Interface Startup

Chapter 12

590

Troubleshooting User Interface Startup

Data Protector user interface start-up problems are usually the result of
services not running, services not being installed, or problems with
network communication.

Inet Is Not Responding on the Cell Manager

The following message appears:

Cannot access the system (inet is not responding). The Cell

Manager host is not reachable, is not up and running, or has

no Data Protector software installed and configured on it.

Action

If communication between the systems is not the problem, check the
installation using

telnet

.

It is possible that some components were not or were improperly
installed. Review the steps in the HP OpenView Storage Data Protector
Installation and Licensing Guide
.

If the installation is correct, run the

omnisv -status

command to check

whether the services on the Cell Manager are running properly.

No Permissions to Access the Cell Manager

The following message appears:

Your Data Protector administrator set your user rights so

that you do not have access to any Data Protector

functionality.

Contact your Data Protector administrator for details.

Action

Contact the Data Protector administrator to add you as a user and give
you appropriate user rights in the cell. Refer to Chapter 3, “Configuring
Users and User Groups,” on page 81
.

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