Owner’s manual, Troubleshooting – FMI FVF24P User Manual

Page 17

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17

105192

OWNER’S MANUAL

TROUBLESHOOTING

WARNING: Turn off and un-

plug heater and let cool before
servicing. Only a qualified ser-
vice person should service and
repair heater.

CAUTION: Never use a wire,

needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.

POSSIBLE CAUSE

1. Ignitor electrode not connected to igni-

tor cable

2. Ignitor cable pinched or wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode positioned wrong
7. Ignitor electrode broken

1. Gas supply turned off or equipment

shutoff valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. Depleted gas supply
6. ODS/pilot is clogged

7. Gas regulator setting is not correct

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Safety interlock system has been triggered

4. Equipment shutoff valve not fully open
5. Pilot flame not touching thermocouple,

which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot

6. Thermocouple connection loose at con-

trol valve

7. Thermocouple damaged
8. Control valve damaged

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

3. Tighten nut holding piezo ignitor to base

panel of log set. Nut is located behind
base panel.

4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly

1. Turn on gas supply or open equipment

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position

4. Continue holding down control knob.

Repeat igniting operation until air is re-
moved

5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and

Maintenance, page 20) or replace ODS/
pilot assembly

7. Replace gas regulator

1. Press in control knob fully
2. After ODS/pilot lights, keep control

knob pressed in 30 seconds

3. Wait one minute for safety interlock sys-

tem to reset. Repeat ignition operation

4. Fully open equipment shutoff valve
5. A) Contact local propane/LP gas company

B) Clean ODS/pilot (see Cleaning and
Maintenance
, page 20 ) or replace ODS/
pilot assembly

6. Hand tighten until snug, then tighten 1/4

turn more

7. Replace thermocouple
8. Replace control valve

OBSERVED PROBLEM

When ignitor button is pressed, there is no
spark at ODS/pilot

When ignitor button is pressed, there is
spark at ODS/pilot but no ignition

ODS/pilot lights but flame goes out when
control knob is released

Continued

Note:

For additional help, visit DESA

International’s Technical Service web
site at

www.desatech.com

.

Note:

All troubleshooting items are listed in

order of operation.

www.desatech.com

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