Problems and solutions guide, Problem possible cause solution – Fisher-Price BARBIE KEEP BEACH RANGER 78478 User Manual

Page 32

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If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest
authorized service center (see page 34) or contact Power Wheels

®

Consumer Relations toll-free at 1-800-348-0751.

Helpful Hint! For faster service when calling Consumer Relations, completely charge the battery before calling and have
the following available by the phone:
• vehicle.
• vehicle model number (see sticker in battery compartment).
• vehicle production run number (see sticker in battery compartment).

Problems and Solutions Guide

32

Problem

Possible Cause

Solution

When the foot pedal is pressed,

Loose wire or connector

Check all wires around the motors and all connectors

the vehicle won’t run without

to make sure they are tight.

a push

“Dead Spot” on motor

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

Loud clacking or grinding

Broken gears

Contact your local Power Wheels

®

authorized service

noise from a motor-gearbox

center for diagnosis and repair.

Lights and siren not working

Improperly installed batteries

The lights and siren unit requires four “AA” (LR6) alkaline
batteries for operation. Make sure the batteries are properly
installed in the lights and siren unit.

Dead batteries

Replace the lights and siren batteries with four, new “AA”
(LR6) alkaline batteries.

Charger gets warm during use

It is normal for some chargers to get

No action required.

warm during use and is not reason
for concern.

If your charger does not get warm during
use, it does not mean that it is not working properly.

Battery makes a sizzling or

It is normal for some batteries to

No action required.

gurgling noise when charging

make noise and swell slightly while
charging and is not reason for

If your battery does not make noise or swell slightly

concern.

during charging, it does not mean that it is
not accepting the charge.

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