FUJITSU F9600 F9600c - Manual (Page 88)

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WHISPER CALL ANNOUNCE
The Whisper Call Announce feature allows an agent to hear the
announcement when an ACD call is terminated to the agent.
To receive a Whisper Call Announcement:
Action Results
1. Lift the handset to answer You hear the announcement.
the call. Then, you connect to the
calling party.