Freecom mediaplayer – Freecom Technologies 350 User Manual

Page 62

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Freecom MediaPlayer

EN

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This way everyone can get read and write access to the Freecom MediaPlayer without

a problem.

6. Can the Freecom MediaPlayer be left on over night?
Yes your Freecom MediaPlayer can be turned on 24 / 7. Before you turn off your computer

we do recommend that you unmount the Freecom MediaPlayer to limit future problems

with your Freecom MediaPlayer.

7. When adding Freecom MediaPlayer to my computer, it tells me that my ID

and Key are invalid. What's wrong?

You may not have entered all the alpha-numeric values correctly. There are no letter "O"s;

please verify that you have used the number "0" (zero) for anything resembling an "O."

Also please check your other letters as well; two V's may look like a W. Start by entering

only the Freecom MediaPlayer ID. The ADD button should not be grayed out if the correct

ID is entered. Once it is not grayed out, proceed to add the Write Key as well.
Please also make sure that there are 20 characters for the Freecom MediaPlayer ID, not

including the Write Key.

. I cannot enable read/write access on more than one machine.
With our current Mac drivers, only one machine can have read/write access at a time. The

other machines will all have read-only access. We are working on a multi-write driver for

Mac, and is expected to be released sometime in the future.

. Why can't my computer go into hibernation or standby?
If you want to use your computer in hibernation or standby, you must have Freecom

MediaPlayer disabled before that can occur. You can disable the Freecom MediaPlayer

through the NDAdmin utility.

10. It takes over a minute for the Freecom MediaPlayer to show up on my

desktop after enabling.

If you are running your Mac on a wireless connection, this may happen. A wireless con-

nection may take some time to properly obtain a stable connection with the Freecom

MediaPlayer. If your Freecom MediaPlayer is formatted in FAT32, this may also cause

the mount to take long. If you wish to improve the speed, try reformatting the Freecom

MediaPlayer in Mac OS Extended (only if you have a Mac ONLY environment). Later

software releases may increase speeds, so make sure you have the latest driver release.

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