Troubleshooting – Franklin Industries, L.L.C. FIM400 4100 User Manual

Page 21

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20

Troubleshooting

Before Calling for Service
If the unit appears to be malfunctioning, read through the OPERATION section of this
manual first. If the problem persists, check the Troubleshooting Guide below and on the
following page. The problem could be something very simple that can be solved without
a service call.

Troubleshooting Guide

Problem

Possible cause

Probable correction

The ice maker is
unplugged.

Plug the ice maker in.

The fuse is blown.

Replace fuse. If it happens
again, call for service to
check for a short circuit in
the ice maker.

The ice maker power
switch is OFF.

Turn the ice maker power
switch ON.






The machine doesn’t
operate.

The ice storage bin is full of
ice.

Remove some ice. Make
sure the ice-full probe is
free of ice.

The water tap is turned off.

Turn on the water supply
tap.

Water doesn’t feed in
after the ice maker starts.

The water supply line is not
connected properly.

Reconnect the water supply
line.

Condenser may be dirty.

Clean the condenser air
filter.

The air flow to the ice
maker may be obstructed.

Check the installation.




Machine makes ice cubes,
but ice storage bin does
not fill up with ice.

The ambient and water
temperatures are high, or
the machine is near some
heat source.

Check the installation.

A few water drops fall to
the floor when you open the
door to take out ice from
the ice storage bin.

Normal condensation on
the door or some water
together with ice. Take care
when you take out ice.




Water is leaking from the
unit.

Water supply connection
leaking.

Tighten fitting. See
“Connecting the water
line”.



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